User Record
This function specifies the customer's
master file data and the way he can use the workstation to
navigate.
The window is divided into 4 pages:

Registration Data : The
customer's registration data must be entered on this page. It is
also possible to gather other data about his residence and
possibly contact information (e-mail and telephone).
Document :
This section allows gathering all the information on an identity
document: type, number, date and issuing agency. The two sides
of the document can be scanned in the pages "Front Image" and
"Back Image".
Authentication : This section is used to specify if the
customer must login with a username or password or if he
can use a Smart Card. In the first case, it is necessary
to set the Username and Password fields while, in the
second, just click "Create Smart Card" to create the
user's personal Smart Card.
Navigation : This page has options that control how the
workstation is used.
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User Management
This section of the
main window displays the names of
customers in the archive together with their balance due and
navigation method (prepaid or post-paid). If the customer has a
negative balance, the figures in the Balance Due column are red.
This normally happens when customers are navigating in post-paid
mode.

There is a search box in the upper part of this section that is
very useful for quickly finding a customer by simply typing the
first few characters of his name.
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Archive Backup
Backing up the program archives is of vital importance
for a variety of reasons. In fact, in the case of lost
data due, for example, to a hard disk failure (an event
that is hardly rare), all the users' data would be lost.
This could lead to more or less serious problems: for
example, should all customer receivable data be lost,
you would not be able to provide session data to the
courts, not to mention scanned documents, registry
master file data, etc.

For this reason, Explorer Manager provides a variety of
functions dedicated to safeguarding the data and, thanks
to which, it is possible to quickly restore the archives
if they are damaged.
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Rate Plans
The Rate Plans are
entirely similar to those that phone companies use to decide
what rates to charge the customer when he makes a phone call.
Softvision Explorer uses them to determine the
rate the customer will be charged when
he accesses a workstation.

You can define different rates to charge your customers. For
example, you can set one rate for students and another one for
loyal customers, etc. The rate plan is associated to the
customer in his personal
user record.
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User Groups
When using
Softvision Explorer each user must belong to a Group. The
user is assigned to a Group in his
user record.
The user group defines what functions the client can access
when he connects. In this way, for example, it is possible
to define which programs the users in a certain group can
run or which disks they are allowed, or denied, access to.
By defining several groups of users it is possible, for
example, to group your clientele based on the level of trust
you grant them.

By defining several groups of users it is possible, for
example, to group your clientele based on the level of trust
you grant them.
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Archive Analysis
This function analyses
the archive to derive a wide range of information about the data
in the archive.

The information analysed can be of two types:
Navigation sessions: analyses all the customer's
navigation sessions. The beginning and ending date, the workstation used,
the sites consulted and the cost are shown for each session. The data
displayed can be easily exported in Excel, HTML or text format.
Recharges, Printing, etc. : in this case, a complete
list of all the printouts and recharges for each user, the credit used
during the session and the duration of the session.
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